Your Guarantee


Your 30 Days

Your satisfaction is our prime concern, which is why we offer a 30 day 100% no questions asked satisfaction guarantee!

Here's how it works?

If in the unlikely event you are not 100% satisfied with your product when you receive it, you have up to 30 days from the purchase date to return it and receive a full refund in a rapid and courteous manner, no questions asked.

That's it, the only condition is the item is unopened and in the original packaging and has not been used, fitted or assembled so its in new condition.  Also if you have ordered the clothesline brand City Living we are not able to take it back s they are made to order sorry.

Also if you change your mind or just decide you don't want it, we ask you play fare and cover the cost of sending you the product initially plus the cost of the return postage, excluding the City Living made to order product.

Before returning any products contact one of our team on 1300 509 564 or send us an email so we can provide you with the return details.

Best Regrds

Jason Andrews 

Director, The Clothes Line Store