Product Shipping

Estimated Delivery Times:

Major Cities on the East Coast of Australia: 1-5 business days after shipment*

Outer-lying cities and suburbs including Adelaide: 3-7 business days after shipment*

 

​*Couriers say to allow up to 10 working days for all shipments. Deliveries are often considerably faster than the longest time shown, however no guarantee can be made. Seasonal demand, public holidays and COVID staff shortages can affect delivery times. As we use couriers, we can never guarantee a specific delivery time frame. We will however despatch your order in a rapid manner for you.

Please note courier drivers do not text or call prior to delivery. You can include any delivery instructions such as "Authority to leave at side of house or front door" if you wish. 

We can not deliver clotheslines to PO Boxes or Parcel Collect lockers, we need a physical address only.

Delivery Locations:

We deliver to all Metro Areas on the East Coast and in South Australia. Outer-lying areas including Far North and Regional Queensland, Regional NSW, Regional Victoria & Regional South Australia are partly serviced by our couriers however we are limited by their delivery zones. If you would like to check if we can deliver to you, prior to purchase please feel free to contact us. The website will not tell you if you are out of area when you are checking out, if you are out of our delivery zones our friendly team will be in contact to provide some alternatives.

Unfortunately we don't deliver to Northern Territory, Tasmania, Western Australia, North QLD or off the Australian Mainland.


PLEASE NOTE: Made to Order and special order products are not returnable

Made to Order Clotheslines (Air Dry - Made to Order) will take longer to be delivered as these are specifically manufactured to suit your requirements. Please consider this when placing your order. Estimated lead times are on the product pages, also it's important to note the Air Dry - Made to Order product cannot be returned.

If your clothesline has not arrived by the latest estimated time frame then please contact The Clothesline Store directly and we can happily liaise with our delivery partners for you. 

FREE SHIPPING

The free shipping policy for The Clothesline Store, (if applicable at time of ordering) is for delivery to most major cities. In addition to this, some transport company’s door-to-door delivery services is not always available in some regional areas.  

Please be aware you may have to pick up your clothesline from the transport companies closest depot, or incur additional delivery charge, if the transport company’s policy allows for this service.
All products are generally shipped the next business day unless otherwise stated.

Once your clothesline has been dispatched you will receive an email with your tracking number and freight company details, this will make it easier for you to know when to expect delivery of your clothesline (This does not apply for Austral products).  Thank you for choosing The Clothesline Store. Please note The Clothesline Store does not ship internationally.

 

Explore our impressive selection of clothesline products and
brands, featuring innovative drying solutions and accessories

Why Not Let One of Our
Professionals Install It for You?

If you are looking for a professional clothes Hoist or Clothesline installation or installation and removal service, we have you covered. Our professional clothesline installers can install your new clotheslines and remove and take your existing one if required.

For all the details of what's included in the clothesline installation and removal services and to see if your area is covered , click here for more detailed information on the installation service.

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  • Excellent customer service and perfect product!

    Could not fault the process! Rang up wanting a clothesline and within 5 minutes purchase was complete. It arrived very quickly and is perfect for our needs! I'm so happy I chose to support an Aussie business rather than a hardware store franchise that was going to take 3 plus weeks to get the exact same clothesline!!

    Emile E.

    Verified Buyer

  • I recommend this product
    Best purchase EVER!

    A fantastic clothesline that has exceeded my expectations! Looks and performs great in all weather conditions. Professional installation and a wonderful company to deal with. Happy wife, happy life, and I am certainly happy with my Air Dry 3000.

    Karen D.

    Verified Buyer

  • Great product at an even greater price!

    I needed a new Hills clothesline & fast. I couldn't believe the price that I got from the Clothesline Store and free freight to boot. Living in a regional area of Queensland I figured that I'd be waiting at least a week so imagine my surprise when it was delivered to my door in under 48 hours - truly impressive service.

    Leanne W.

    Verified Buyer

  • Excellent customer service and perfect product!

    Could not fault the process! Rang up wanting a clothesline and within 5 minutes purchase was complete. It arrived very quickly and is perfect for our needs! I'm so happy I chose to support an Aussie business rather than a hardware store franchise that was going to take 3 plus weeks to get the exact same clothesline!!

    Emile E.

    Verified Buyer